King Kahuna Guarantee

It is particularly important that the purchaser carefully read these instructions and guarantee conditions in order to get maximum use of their King Kahuna product.

Peace of mind Guarantee

All King Kahuna beanbags are handmade to ACCC standards and double stitched with nylon bonded threads. Only the highest quality materials are used. The King Kahuna Guarantee covers the unlikely advent of faulty material or workmanship for One Year, but excludes misuse, neglect and standard wear and tear. Proof of purchase is required. King Kahuna Pty Ltd guarantees it's products are free from defects in materials and workmanship for the one year from provable date of purchase.

Guarantee Terms and Conditions

1. Your King Kahuna product will be repaired or replaced without charge at the manufacturer’s discretion, provided the product is defective due to faulty workmanship or structural defects during the life of your guarantee.

2. Guarantee shall not apply if product is:
• Soiled
• Burned
• Punctured
• Neglected
• In an unsanitary condition
• Carelessly or unreasonably treated
• Abused, damaged or used in any manner other than it’s intended purpose
• Cleaned contrary to manufacturers cleaning guidelines

3. Guarantee is also invalid if product is/ has been:
• Taken apart
• Tampered with or altered
• Repaired or serviced by an un-authorized repairer
• Brand logos, tags and warning labels are removed

4. This guarantee is valid only to the original purchaser and is not Transferable or assignable. The purchaser is required under this guarantee to provide proof of purchase.

5. In the event you observe a defect, immediately contact the retailer from who you purchased the product. If you are unable to contact the retailer, contact King Kahuna Pty Ltd directly on +613 9388 2008. You must supply proof of date and place of purchase.

6. We will repair or replace products at our discretion.

Safety Guarantee

King Kahuna meets and exceeds consumer product safety standards (of the Australian Trade Practices Act 1979) and consumer products safety standards in Australia. All King Kahuna Bean Bags and Bean Bag Liners are fitted with child-resistant zips to avoid unnecessary mess and potential hazards. The appropriate warning labels are fitted and clearly displayed on all our products.

WARNING: Small Lightweight Beads Present a Severe Danger to Children if Swallowed or Inhaled.

ACCC WEBSITE
Information on product safety and standards is available on the ACCC website: www.accc.gov.au. This site is regularly updated with news on mandatory standards, bans and recalls. Product safety media releases and links to other useful websites are also available.


Conditions of Sale

You are entitled to a refund OR repair OR credit if the products you have bought are:
• Faulty
• Significantly different to those shown or described to you 
• Not doing what they're supposed to do.

NON-REFUND POLICY
When you buy you should choose carefully. Refund and credit notes are not provided for simply changing your mind. A credit voucher may be issued if the product does not adhere to the Conditions of Sale as outlined above. All freight and handling charges are to be paid by the purchaser. Please keep your receipt as proof of purchase. All prices are final upon purchase. Prices are subject to change without notice and are at the discretion of King Kahuna Pty Ltd.


Privacy Policy

At King Kahuna we care about your privacy as much as we care about the comfort of your buns! We only use your personal information you provide for the purposes for which you provided it to us and for directly related purposes. When you order online at www.kingkahuna.com.au, Secure Socket Layer (SSL) encryption technology is used. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. In order for the encryption to take place your browser must have the SSL protocol.

We DO NOT provide your details to any other third parties or for any other purpose.

King Kahuna uses cookies and other technologies to enhance your online experience and to collect data about the use of our site in order to improve the quality of King Kahuna's services. No personal information is stored within King Kahuna's cookies.

guarantee-black32.png Peace of mind guarantee   free-delivery-black32.png Free shipping in Australia   no-credit-card-black32.png Afterpay it!