King Kahuna

Returns Information

No hassle returns

We'll get you sorted

Beans Bag For School

Returning a product if you change your mind

For peace of mind when purchasing online, we offer a hassle-free returns policy.

If you’re not 100% satisfied with your purchase, You're welcome to exchange any item (excluding custom, bespoke or personalised items) for any reason within 14 days of the date of delivery/arrival so long as it remains in a saleable condition (i.e. brand new and unused) and has all tags and labels still attached. Our charge fee for returning or exchanging the bag is $50 per beanbag for proccesing, unfilling and other related service costs. (ex.postage and delivery)

You are responsible for arranging the return of the items and for any costs involved, back and forth

We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wear of the goods prior to cancellation).

Organising a product exchange/return

If there is a problem with the goods

If you have any questions or complaints about the goods please contact us on (03) 9370 2088 during business opening hours.

Cancellations

Should you wish to cancel your order, you can contact us on (03) 9370 2088 during business opening hours.

We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation).